We understand that a broad ‘off the shelf’ course might not be suitable for your staff. At MTPD, we have several qualifications on our scope of registration, along with a number of short courses.

We adapt our courses to be in line with your requirements, procedures, situations and terminology. Our trainers can come to your location where your staff are all together and in familiar surroundings, which will help them focus on their course work. Regardless of where the course is held, your staff will receive the best learning experience possible.

We have over 40 highly skilled and professional trainers available to meet your training needs. Our trainers listen to the needs of your staff to assess where their gaps are and work together and build up their skills and knowledge.

Previous group training

Grosvenor Lodge came to MTPD with requirements to train their staff in an Industry Skill Set from the Certificate IV in Training and Assessment qualification. 

This Industry Skill Set was packaged together by MTPD in line with the requirements from Grosvenor Lodge highlighting the skills gap that was lacking in their workplace and in a way that would allow the staff to use their new skills and accreditation to train, assess and mentor new staff.

The three units included were; TAEDEL301 Provide work skill instruction, TAEASS402 Assess competence and TAEDEL404 Mentor in the workplace. These units were focused towards the needs of the staff and the activities were tailored to use real scenarios that would happen in their own workplace. To ensure the training was convenient for Grosvenor Lodge, MTPD sent a trainer out to their premises at a time that suited the staff rosters. The staff engaged in interactive tasks, group work and facilitator-led discussions to build their skills and consolidate their knowledge whilst gaining valuable hands-on experience.

Feedback provided by Grosvenor Lodge included finding the administrative staff helpful and courteous, rating the course content as very high quality and being very satisfied with the trainer.


Previous group training

Course Syllabus

The BSB30415 Certificate III in Business Administration is a highly sought after qualification designed to reflect the roles of individuals who apply a broad range of administrative competencies in varied work contexts. Employability skills include communication, teamwork, problem solving, initiative and enterprise, planning and organising, self-management, learning and technology.

After graduation you may seek employment in a range of financial services sectors. This course provides students with theoretical and practical skills and knowledge in business administration leading to job roles such as:

  • Accounts Receivable Clerk
  • Accounts Payable Clerk
  • Clerk
  • Data Entry Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administration Assistant
  • Office Administrator
  • Word Processing Operator

This qualification reflects the role of individuals who apply a broad range of administrative competencies in an educational or school support work context, using some discretion and judgement. They may provide technical advice and support to a team.

After successful completion of this course you can seek job roles such as:

• Education Program Support worker
• School Support Officer
• Student Recruitment and Admissions Assistant
• Student Services Officer
• Student Support Assistant
• Receptionist
• Office Administration Assistant
• Office Administrator

The Certificate III in Business Administration (Medical) is designed for people wishing to work in medical administration. They will exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team. This qualification allows you to work in the medical field, in roles such as:
– Medical Receptionist
– Medical Records Clerk
– Medical Secretary

The BSB42015 Certificate IV in Leadership and Management is a highly sought after qualification for individuals working as developing and emerging leaders and managers.

This course will teach people how to take on responsibility as an individual as well as provide leadership and guidance to support others. They will learn how to apply solutions to a defined range of problems and analyse and evaluate information from a variety of sources while monitoring the output of their team.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader
  • Office Manager

The BSB51915 Diploma of Leadership and Management is a highly sought after qualification designed to develop your leadership skills to management level. This course will assist you to develop initiative and judgement in planning, organising, and monitoring employee’s workloads as well as your own.

You will learn to communicate and support individuals and teams to meet organisational or enterprise requirements and strategies, as well as identify, analyse and synthesise from a variety of sources and transfer this knowledge to others.


The TAE40116 Certificate IV in Training and Assessment is a highly sought after qualification as it replaces the superseded TAE40110 qualification. It is intended for a variety of professionals in the Vocational Education and Training (VET) sector as well as workplace trainers and assessors who:

  • Train individuals and groups
  • Assess the competency of learners
  • Develop training programs to meet the needs of learners
  • Create assessment tools
  • Contextualise learning and assessment materials
  • Conduct assessment validation

The Certificate III in Early Childhood Education and Care address the skills and knowledge required to provide care for individual and groups of children.

This course reflects the role of workers in a range of early childhood education settings who work with the requirements of the Education and Care Services National Regulations and the National Quality Standard. They support the implementation of an approved learning framework, and support children’s wellbeing, learning and development. Depending on the setting, educators may work under direct supervision or autonomously.

This qualification qualifies you to work in out-of-school hours care.

Students will gain experience throughout the course including a work placement component of a minimum 160 hours in a licensed and registered early childhood service.


MSA Training and Professional Development have teamed up with some of our local Childcare centres to create a course structure that will give you the best skills possible to start or further your career in the Childhood Education sector.

The Diploma of Early Childhood Education and Care address the skills and knowledge required to provide care for groups and individual children.

This course reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood education and care services. In doing so they work to implement an approved learning framework within the requirements of the Education and Care Services national Regulations and the National Quality Standard.  They may have responsibility for supervision of volunteers or other staff in a range of childcare facilities as an Early Childhood Educator.

This qualification qualifies you to work in out of school hours care.

Students will gain experience throughout the course including a work placement component of a minimum 160 hours in a licensed and registered early childhood service.

People with a disability are encouraged to apply

Learn to serve alcohol in a responsible manner in compliance with relevant liquor legislation. The course explains the problems associated with excessive alcohol consumption and provides strategies to refuse service and prevent problems before they occur. Accredited by Liquor Licensing Victoria, participants receive a manual and certificate upon successful completion. Please allow up to 4 weeks for the certificate to be posted.

This course covers the principles of basic food safety and their implementation in the workplace. Suitable for all food handlers in the hospitality industry, the course covers cleaning and sanitising, food handling, temperature control, personal hygiene, pest control and waste disposal. This course is nationally recognised and satisfies the requirements from the unit of competency SITXFSA001 Use hygienic practices for food safety from the Hospitality Training Package. Upon successful completion students will be issued a Statement of Attainment for this unit. This course is ideal for those seeking work in the hospitality industry.

Request a Quote for Group Training

Our Partners